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WGC Fitness Privacy Policy

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Our contact details

 

Name: Zoe Stephens

Address: 2 Templewood, AL8 7HX

Phone Number: 07455 249810

E-mail: wgcfitness@gmail.com

 

The type of personal information we collect

We currently collect and process the following information:

 

Personal identifiers, contacts and characteristics (for example, name and contact details)

Next of Kin or emergency contact (for example, name and contact details)

Medical information as required by Participation Questionnaire form.

 

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

 

Booking confirmation

Class update information (time/venue)

To comply with group insurance policies

In case of emergency, next of kin will be notified

Providing relevant and personalised marketing messaging

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

 

Your consent. You are able to remove your consent at any time. You can do this by contacting wgcfitness@gmail.com

 

We have a legal obligation.

 

We have a legitimate interest.

 

How we store your personal information

 

Your information is securely stored on third party cloud storage (for example Mailchimp, Jotform) on local servers.

 

We keep Participation Questionnaire records for up to 5 years. We will then dispose your information by manually erasing records across our third party solutions.

 

Data stored on CRM platforms (for example Mail chimp) will be retained as legitimate interest for suppression.  

 

Your data protection rights

 

Under data protection law, you have rights including:

 

Your right of access – You have the right to ask us for copies of your personal information.

 

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

 

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

 

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

 

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

 

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

 

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

 

Please contact us at wgcfitness@gmail.com if you wish to make a request.

 

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at wgcfitness@gmail.com.

You can also complain to the ICO if you are unhappy with how we have used your data.

 

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

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